Bill Joyce starts every short-sale journey with "The Speech."
In a what's-ahead warning to homebuyers, the Roseville real estate broker promises something resembling burning deserts, howling winds and crops destroyed by hail. Buyers will be tested and tortured, he tells them. They will endure privations beyond all expectations.
And then they might fail.
"All the things you normally expect are suspended," Joyce says of changes sweeping across Sacramento's distressed housing market.
"There's a new set of rules that apply here."
That's because short sales are back - and bigger even than during the troubled 1990s.
A phenomenon that reappears like clockwork when real estate sours, short sales now make up almost one in four home sales across ailing segments of the Sacramento market. They account for more than half of for-sale signs regionally, and most of those in harder-hit neighborhoods. Alongside repo listings, short sales are defining a new reality where banks sell most area real estate, not your mom and dad moving to San Diego.
Even this far into the housing crisis, many real estate agents barely understand short sales. Buyers often endure waits of six months or more to close a deal. Neighbors dislike their vicious hits on property values. Banks, too, find short sales difficult, a minefield of competing parties and interests. Yet they're necessary to unload their problem houses.
It all means that any buyer serious about getting a house in 2010 is likely to reckon with them during the search.
'Miserable experience'
Thousands of capital-area buyers have scored fabulous deals with short sales. Thousands of others have learned the ropes the hard way.
"That was the worst nightmare," said Pauline Huerta, describing an offer she made last year on a house in Natomas. She and her husband, Felipe, waited nearly a year for a decision. But the $175,000 home that captured her heart went into foreclosure instead.
"It caused us to wait and lose out on other homes. It was a big waste of time," Huerta said.
Eventually, the Huertas bought a house the old-fashioned way. Their offer was accepted in 10 minutes, and they moved in last week.
As a new century gets on its feet in Sacramento, the inexplicable dimensions, frustrations and utter surprises of short sales have done more than frustrate everyone connected with them. They've become part of local culture. Adventures in short sales are making their way into family stories to be told for years.
Maybe the homeowner filed for bankruptcy at the last minute. Or the buyer had the truck loaded and saw no sign an angry seller was packing to leave. Or at the last moment, a secondary lender asked for an illegal payment outside of escrow and scuttled the deal. Such short-sale lore is a favorite blog topic.
Consider a recent post titled "Torture!" Chelsea Irvine, 27, of Sacramento wrote about being five months into a short sale, and waiting for action on her $160,000 offer in midtown.
"Every day I drive by the place and see it sitting there, getting older and more lonely by the day," she wrote on her "Adventures at the Disco Ball Speakeasy" blog in June.
"Sometimes I try to block it from my mind by blaring a little Jamiroquai or Stevie Ray. But no matter what I try," she said, "my eyes always wander to my little shack by the road."
Irvine's journey ended well. She closed escrow in July. Now in the throes of home improvement, the legislative assistant for a lobbying firm says, "I love the house. It's one of the reasons I stuck with it. But oh, what a miserable experience."
Deals are complicated
In short sales, lenders accept a sales price below what they're owed. For a bank, that's often cheaper than foreclosing and reselling the house in an unstable market. Typically, sellers in short sale situations are behind on payments and owe way more than the house is worth. Selling short is a way to move on with their lives - minus the more serious credit damage of foreclosure.
In his "speech" Joyce warns buyers to drop any ideas about themselves as center of the universe. In short sales they're just bit players in a larger drama.
"The buyer is really sort of along for the ride in somebody else's transaction, this loss mitigation situation between the seller and the lender," he said. Joyce said it's all about "a borrower negotiating a solution with the lender. The buyer is not the primary party."
JPMorgan Chase spokeswoman Eileen Leveckis said the primary party is the owner of the loan, usually an investor: "That's really the No. 1."
The seller's role "is to prove a hardship," she said.
Beyond sellers, a secondary lender - maker of the down payment or home equity loan - is also involved and usually wants as much money as possible.
J.K. Huey, a senior Wells Fargo executive heading the bank's short sale unit, said short sales take so long because the bank must negotiate deals with investors, secondary lenders and mortgage insurers. Amid the large-scale meltdown in U.S. housing markets, Wells Fargo stands in line to negotiate short-sales agreements with these parties alongside all the other major lenders.
"Everybody is trying to minimize their losses," Huey said.
Bankers overwhelmed
Though banks say they want the fairest deals possible, their inner short-sale workings remain mysterious, even exasperating, for front-line agents. Agents with street smarts in government short-sale programs, lender eccentricities and ways to overcome obstacles are banding together to share war stories.
In Roseville, about 15 short-sale specialists from El Dorado, Placer and Sacramento counties gather monthly as the "Masterminds" to discuss what works. Agents talk about rising at 4 a.m. to get first in line for their negotiating counterparts inside the banks. They share accounts of flagging e-mails to pop up on a negotiator's screen. Anything that stands out helps.
"They're flying by the seat of their pants. They're overwhelmed. One told me (he) had 303 files on his desk," said a Sacramento agent, Mary Assadi of Real Living Great West.
Among major threats to getting a deal done is a secondary lender refusing to release a lien. Agents say it happens often: The lender that financed the down payment or home equity loan balks at the short sale unless the buyer or seller kicks in a couple of thousand dollars extra. Worse, the secondary lender might want that to be kept secret from the primary lender.
Former UC Davis faculty member Carol Rubin encountered such a request for a secret $5,000 payment early this year when buying a short-sale property in Newcastle. Without the money, the secondary lender would scuttle the short-sale and push the property into foreclosure, she was told.
Her agent balked at the request. The California Association of Realtors says it's illegal for parties in a real estate transaction to withhold details from the others involved.
Rubin said the lender also asked the seller for the money. Eventually the primary lender agreed to the request when informed and saved the deal.
"I got the property, at a very good price and in record time for a short sale," said Rubin. "But it was a nerve-wracking process that was driven by forces that don't exist in normal sales between buyer and seller."
Most real estate agents believe short sales will continue for years as the market rebalances. But few believe they will become much easier.
Said Joyce, "I've been in real estate about eight years. Short sales have been around for four years and miserable for three of them, just horrendous. They're improving now to just bad. And that's progress."
--Call The Sacramento Bee's Jim Wasserman, (916) 321-1102 or email him at [email protected]. Read his blog on real estate, Home Front, at www.sacbee.com/blogs.